7AI Technologies ("7AI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, products, and services.
1. Information We Collect
Personal Information
We collect information you provide directly: name, email address, phone number, physical address, and payment information when you register or transact with us.
Device & Usage Data
For smart home products, we collect device status, usage patterns, energy data, and automation logs to provide the service. For AI services, we collect input data as necessary to run AI models.
Automatically Collected Data
We collect IP addresses, browser type, pages visited, and interactions through cookies and similar technologies.
2. How We Use Your Data
- •To provide, operate, and improve our services
- •To personalise your experience and AI recommendations
- •To process transactions and send billing communications
- •To send service notifications and product updates (you may opt out)
- •To comply with legal obligations and resolve disputes
- •To train and improve AI models (anonymised and aggregated only)
4. Security
We implement AES-256 encryption, TLS 1.3 for all data in transit, role-based access controls, regular security audits, and two-factor authentication. Smart home device communications use end-to-end encryption where supported.
6. Your Rights
Depending on your location, you have rights including: access to your data, correction of inaccuracies, deletion of your data, data portability, and objection to processing. Contact privacy@7ai.africa to exercise these rights.
8. Contact
For privacy-related questions or requests, contact our Data Protection Officer at privacy@7ai.africa or write to: 7AI Technologies, Privacy Office, Lagos, Nigeria.